Our Promise to You
🌿 At BLITZMAG LLC, we want every purchase to feel right. If something doesn’t meet your expectations, our simple return and refund policy is here to help.
Return Window
đź“… You can return most items within 30 days of delivery.
Conditions for Returns
Items must be unused, undamaged, and in original packaging.
Proof of purchase (order number or receipt) is required.
Certain products (like clearance or personalized items) may be non-returnable — check the product page for details.
How to Start a Return
📧 Email us at info@blitzmag-shop.com with your order details.
📸 If the item is defective or damaged, include photos for faster processing.
📦 We’ll send you instructions and a return shipping label (if applicable).
Who Pays for Shipping?
If the product is defective or incorrect: We cover return shipping.
If you simply change your mind: The customer covers return shipping costs.
Refund Process
Once your return is received and inspected, we’ll notify you.
Approved refunds are issued to your original payment method within 5–10 business days.
In case of replacement instead of refund, shipping is always on us.
Damaged or Incorrect Items
🚨 If your item arrives damaged, missing parts, or incorrect — contact us within 48 hours. We’ll send a replacement or full refund at no cost to you.
Non-Returnable Items
⚠️ For safety and hygiene reasons, some products (e.g., opened food or personal care items) cannot be returned unless defective.
Need Help?
💬 Our support team is always ready to assist — email sales@blitzmag-shop.com and we’ll handle everything quickly.