FAQ — BLITZMAG LLC
1. What types of products do you sell?
🌿 We focus on garden and outdoor essentials — tools, décor, patio accessories, and more.
2. Where is BLITZMAG LLC located?
📍 We’re based in Miami Beach, Florida, USA.
3. Do you ship nationwide?
🚚 Yes, we ship across the entire United States.
4. Do you offer international shipping?
✈️ Not yet, but we’re working to expand globally soon.
5. How long does delivery take?
📦 Usually 3–7 business days, depending on your location.
6. How can I track my order?
🔍 You’ll receive a tracking link via email once your order ships.
7. Can I change my order after placing it?
✏️ Yes, contact us within 24 hours to update your order.
8. What payment methods do you accept?
💳 We accept major credit cards, PayPal, and other secure options.
9. Is my payment information secure?
🔒 Absolutely — we use encrypted payment systems to protect your data.
10. Can I return an item?
↩️ Yes, items can be returned within 30 days if unused and in original packaging.
11. Who pays for return shipping?
📮 If the product is defective or incorrect, we cover shipping. Otherwise, the customer covers it.
12. How do I contact support?
📧 Email us anytime at info@blitzmag-shop.com.
13. Do you offer wholesale pricing?
📦 Yes! Contact us directly for bulk orders.
14. Are your products eco-friendly?
🌱 Many of our items are made from sustainable materials — check product descriptions for details.
15. Do you sell gift cards?
🎁 Not at the moment, but we’re planning to add them soon.
16. Do your garden tools come with a warranty?
🛠️ Yes, most tools include a manufacturer’s warranty — details vary by product.
17. Can I cancel my order?
❌ Yes, but only before the order ships — contact us quickly!
18. Do you offer discounts or promotions?
💡 Yes, subscribe to our newsletter for exclusive deals.
19. What if my package arrives damaged?
📸 Take a photo and contact us immediately — we’ll replace it at no cost.
20. Can I pick up my order locally?
🏪 Currently, we don’t offer local pickup — we’re online only.
21. How do I know which size or style to choose?
📏 Our product pages include detailed specifications and guides.
22. Are your patio furniture sets weather-resistant?
☀️ Yes, they are designed to withstand sun and rain — always check care instructions.
23. Can I get advice on garden design?
🌸 We don’t offer full design services, but our team is happy to recommend products!
24. Do you sell seasonal items?
🍂 Yes — from summer patio essentials to winter décor, we update our catalog year-round.
25. How do I sign up for your newsletter?
📬 Just enter your email at the bottom of our website.
26. Do you sell live plants?
🌿 Not yet — we currently sell tools, décor, and accessories only.
27. Are your outdoor lights solar-powered?
🔆 Many are — look for "solar" in the product title or description.
28. Can I request a custom order?
🛒 Contact us — if possible, we’ll source the product for you.
29. Do you offer assembly instructions?
📄 Yes, products with assembly needs include detailed guides in the package.
30. Why choose BLITZMAG LLC over other stores?
💚 Because we combine quality, fast delivery, and real customer care — no shortcuts.